Ring Video Doorbell 2 | 1080p HD Video, Two-Way Talk, Motion Detection, Wi-Fi Connected

£179.00
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Description

Works with selected Alexa devices to launch real-time video with your voice.; Lets you see, hear and speak to visitors from your phone, tablet and PC .; You'll get a notification when movement is detected or when visitors press the Doorbell.; Powered by the rechargeable battery pack or connects...

User reviews

Unfortunately I have to agree with some of the other reviews of this product. It is pretty easy to fix but the biggest problem is that when someone rings the bell it takes approximately 45 seconds for the video to begin playing and in between you cannot interact with your visitor. We have a faultless fibre connection which other smart devices work with without any issues. If you are away from the house you might as well forget waiting for the video connection at all. Essentially we have spent an awful lot of money on a glorified doorbell. The only way we feel we can get the value out of this product is to have a little sign underneath saying this is a digital doorbell please wait 45 seconds for connection.
The frustrating thing is that the Ring Video Doorbell 2 is capable of doing everything that's claimed but it doesn't always work. My doorbell is located within 6 feet of the router so wi-fi signal can't be the issue.1. Notifications are hit and miss, that's the whole purpose of this device and it fails at the first hurdle. Someone is pressing your doorbell, notifications are turned on, it worked 10 minutes ago but it might not next time someone presses it. Sometimes motion notifications are delayed, one phone receives the notification immediately and another phone in the same house sometime later.If you turn notifications off in the app and then later turn them back on they might not work at all - until you reboot your phone.2. Video isn't always available, if you do receive a notification that there's motion outside and you look at the video it might not work, sometimes it'll say it is unable to connect (phone has good wi-fi). If you get a doorbell notification and decide to look at who's there before answering it'll sometimes fail to connect and you'll be waiting ~60 seconds while it decides and in the meantime your visitor has left.3. The battery is nonsense, it uses about 10% over 8 hours in our quiet street, that means we would be removing the battery and recharging it 2-3 times per week, as it takes hours to charge you would need a second battery to have a usable doorbell at all times. So it MUST be hardwired to an 8vac doorbell (readily available) but even if you do that the battery could die (like ours has) in about a year and the doorbell won't work then even if it is hardwired ???? On a positive note hardwiring means you get a reliable notification - like a regular doorbell.Overall this product has been quite disappointing, but having researched similar devices it seemed it was the best of a bad bunch when I bought it. However, I have recently installed a Ring Video Doorbell Pro for a relative and that's a much better more reliable product, it's £230 though.
A really great idea but it is i it’s infancy in terms of development. The camera was fine but as is widely reported online the motion detection just didn’t work, I went through a long troubleshooting call and it turns out it’s just a poor product.I could have lived without the motion sensing if the ring facility was reliable. I had read about and knew there was a lag between the person ringing and the answer on the doorbell, but in practical terms most delivery drivers don’t hang around long enough for you to answer and it’s so unreliable as an ordinary doorbell (even with the chime extender) that I had to send it back. A real shame as I love the concept.The camera did work well with Alexa, the function is limited to “show me the front door” and the lag is the same so it’s fun to use but not actually useful!! Give it a few years and this will have hopefully turned from toy to useful security product.


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