Neos SmartCam | Works with Alexa, 1080P Full HD, Night Vision, 2-Way Audio Smart Camera | UK Warranty

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  • Part Number: NS-CAM-02
  • Item Weight: 222 g
  • Product Dimensions: 5 x 5 x 5.6 cm
  • Item model number: NS-CAM-02
  • Size: SmartCam
  • Style: Single Pack
  • Material: Plastic
  • Shape: Square
  • Power Source: 5V DC, 1A
  • Item Package Quantity: 1
  • Display Style: No Display
  • Included Components: Quick Start Guide, 1.8m USB Cable, 3-Pin Plug, Wall Plate, Mounting Tape
  • Batteries included?: No
  • Batteries Required?: No
  • ASIN: B07JY7K3SZ
  • Customer Reviews: 4.2 out of 5 stars 202 customer reviews
  • Amazon Bestsellers Rank: 4 in DIY & Tools (See Top 100 in DIY & Tools) .zg_hrsr { margin: 0; padding: 0; list-style-type: none; } .zg_hrsr_item { margin: 0 0 0 10px; } .zg_hrsr_rank { display: inline-block; width: 80px; text-align: right; } #1 in Surveillance Cameras #1 in Pet Cameras
  • Shipping Weight: 222 g
  • Delivery Destinations:: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • Date First Available: 7 Jan. 2019


Works with Alexa: ask Alexa to show your kitchen, lounge, nursery, or anywhere else you have your SmartCam, on an Echo Dot, Echo show or fire stick connected to your TV; 1080P Full HD with live stream and 8x digital zoom - 2. 8mm Focal length. 110º wide angle lens. 1/2. 9" Cmos sensor; Motion &...

User reviews

I couldn't give this device a proper review because I found the set-up process way too intrusive.Before you can operate the camera, you need to give your name and an email address, which is fair enough and pretty standard for these devices, but also your phone number, address and exact location. You don't need to be overly paranoid to think that might not be a good idea. You are giving these details to a company you know little about, trusting to their security procedures, and streaming a real-time feed from your home, with details of your name, address and exact physical location for no good reason (the app suggests they need your location to identify your wi-fi!?) - and doesn't give you any choice in the matter.By all means give customers the option of providing this information in return for extra functionality, but don't demand it. There are plenty of smart cams that stick to name/email - I'll stick to them.
Chances are you've ended up reading this because you've found the Wyze Cam v2 on Youtube and tracked it here. Both it and the Neos SmartCam are the same rebranded Mii hardware but the software is the significant differentiator - and the Wyse Cam isn't officially available in the UK. But it's not the WyzeCam.The Neos software is still in it's infancy compared to the Wyze cam, and it totally inferior in every regard. Considering both are built on the same hardware the key (and useful) missing features from the Neos are:Alexa/IFTTT integrationSmoke/CO alarm detection (via sound)Configurable motion detection zonesThere are other features missing like time lapse, but it's shows the difference and value of good quality, well thought out software - especially as both are using the same hardware.But is it all bad? No. The camera is cute, but doesn't particularly blend in. The picture and video quality are excellent given the price. The included USB cable should be fine for most and the mount options are spot on - don't bother with the mount kit; simply order a cheaper extension cable here and drill a hole in the included mount plate if you want to screw it to anything.Setup wise it's been a mixed bag, i bought two cameras and the app advised that both needed firmware updates upon setup. It downloaded and installed both but then proceeded to hang until i unplugged and reconnected the cameras (risky!). It worked, and the cameras were working.The capture of address and contact details is poorly explained, and OTT if you ask me. No idea about the phone number, but your address details are required for the Auto arming; essentially using the GPS in your phone to tell the app if you've left the location you've setup the cameras and then arm the cameras.Thats ok, but there are far better options; first use Wifi to identify that as GPS is a battery hog and needs to be Always on, or allow a schedule to be set (Foscam added this earlier this year). As neither are available i have to manually arm the app as location services on my phone kills the battery. Also not everyone likes handing out address details! Arming the cameras manually takes about 20 seconds, far too long.One of my cameras has stopped detecting motion or sound for no reason, despite changing settings to maximum sensitivity, this camera also stopped working totally before i reset it. Support case raised and will update the reviewGenerally the app is a good start, but it's far too simple and filled with a couple of gimmick features like live chat. Chances are if you're setting one up and having issues you'll be doing so out of hours when the chat/support line is closed.SD card recording is a great option, but the included cloud storage is a real USP if you're unlucky enough to need the footage it'll be available here; at least for 14 days and then you can download it to your device. Plus it's free!Don't get me wrong for £25 you're getting better hardware than you would with the cheapest Foscam, and the equivalent hardware from Foscam is £90 - so this is a bargain; but if you want a good, reliable security camera look elsewhere for the moment.The Neos SmartCam needs a lot of software development before i'd trust or recommend it.Key feature requests for the devs are:Alarm activation schedule (variable by the days of the week)Auto arming via non-location service methodsConfigurable recording lengthConfigurable recording reset timeIFTTT integrationSmoke/CO alarm detectionConfigurable motion/detection zonesUpdate 16/04 - Neos delivered Amazon Alexa integration recently which is a plus, but after a months + usage i've hardened my opinion that all these cameras are good for are watching a baby/child or a pet rather than as a home security system. The features and reliability of the cameras are just too poor to be a home security solution, and the app is still plagued with bugs (like logging you out and resetting all of your alert settings when you log back in even when arming the cameras!!) You get what you pay for and i'd pay extra for the peace of mind Ring, Nest, Reolink etc... provide.
I work in IT and my home is filled with gadgets and I have to say I am thoroughly impressed with this camera.The app is excellent, feels like a lot of time and effort has gone into making it. The build quality of the camera itself is very good too. Really impressed that videos really are stored using end to end encryption, details are in the FAQ.Love the auto arming motion detection featureEdit: I’ve had the camera for just over 1 week now and fairly acquainted with it. Still very impressed overall. A few extra things I’d like:Control over app notifications, I don’t want a notification every time I leave the house and the camera arms itself.The ability to exclude areas from night vision detection. My TV triggers night vision on and off quite often.I’ll update this review as and when the app and functionality is updated.

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